Cookies Policy

Cookie Policy

The website (www.ziraatbank.com.gr), hereinafter the Website, uses cookies to facilitate, improve and personalise the user’s browsing experience. This notice explains what cookies are, which cookies the Website uses and how the user can manage them. In particular, this Notice represents an extension of the cookie notification banner displayed when users first connect to the home page of this Website.  

What are cookies?

Cookies are small text files which are stored on the user’s computer, mobile phone or other electronic device by a server when the user visits a website.
The website uses cookies to remember what you - as a user - did on the website for a certain period of time, and what your language, font size and other display preferences are. This means you do not need to enter your preferences each time you visit the website or navigate between pages.
Cookies may be installed by the owner of the website you are visiting (first-party cookies) or by others via the owner of the website you are visiting (third-party cookies).
Storing or gaining access to stored information on your terminal equipment is permitted only if you have given your consent, after having been provided with clear and comprehensive information. Exception to the obligation to obtain consent applies for cookies considered strictly necessary for website login or provision of internet services.
Visit www.allaboutcookies.org to learn more about cookies.

Which cookies are used by this Website?

Our Website uses strictly necessary cookies, performance cookies and functionality cookies, as well as traffic data processing cookies. In particular,
There exist two categories of cookies:
           -    technical cookies: these are necessary for correct functioning of the Website and to permit browsing by the user; without these the user may not be able to visualise the pages correctly or to use some services.
           -    profiling cookies: these are used for creating user profiles to send advertising messages in line with preferences shown by the user during browsing.

Cookies, whether “technical” or “profiling”, can also be classified as:

  • “session” cookies, which are deleted immediately on closing of the browser;
  • “persistent” cookies, which remain in the browser for a determinate period of time; these are used, for example, to recognise the device which connects to a website, facilitating user authentication operations;
  • “own” cookies, generated and managed directly by the operator of the website on which the user is browsing;
  • “third party” cookies, generated and operated by parties other than the operator of the website on which the user is browsing.

The Website uses “technical” cookies and in particular the following types of cookie:

           (i)    own cookies, session or persistent, necessary to allow browsing on the Website, for the purpose of internal security and systems administration ;
           (ii)    third party cookies, persistent, used by Website to send statistical information to Google Analytics, by way of which the Company can perform statistical analysis of access/visits to the Website. The cookies used pursue exclusively statistical purposes and collect information in aggregated form. By way of two cookies, one persistent and the other session (expiring on closure of the browser), Google Analytics also saves a register with times of commencement of visits to the Website and exit from same. It is possible to prevent Google from taking the data by way of the cookies and the subsequent formulation of the data by downloading and installing the plug-in for browser from the following address: http://tools.google.com/dlpage/gaoptout?hl=it

How to manage cookies?

Apart from the strictly necessary cookies, which are necessary for the proper and efficient operation of the Website, the remaining categories need your consent before they can be used. These categories are not preselected and you can freely choose any category you wish, at any level of cookies analysis you wish.
If you use a different browser, follow the instructions from its provider.
In the case of third party cookies, users shall provide or deny consent directly to the owner of the cookie in question: most third party cookies present on the Website can be disabled by users on their own browser or by consulting directly the websites of the operators using the links indicated in the table below. In any event, we point out that disabling cookies could affect your ability to make full use of the Website and/or prevent you from benefitting in full from the available functions and services.
The following table describes in detail the cookies present on the Website. The link to the privacy policy of the party which generates and manages those cookies is shown alongside each “third party cookie”:

Cookie Name Purpose More Info
http://www.zira atbank.com.gr/


First    Party    -

Session    and persistent

Cookies required to make navigation on the Website possible, for internal security and administration purposes, as well as to memorize the language selected by the user

This page

ASP Identity Cookie  .AspNet.ApplicationCookie  This Cookie contains user Identity Claims and is encrypted using ASP.NET Identity middleware. The Cookie is issued when the user logs into the website and will be sent upon subsequent requests.  https://docs.microsoft.com/en-us/dotnet/framework/security/claims-based-identity-model  
ASP Session Cookie  ASP.NET_SessionId  The cookie contains the id of the session associated with a specific login and is used to retrieve the user’s session data from the server.  https://docs.microsoft.com/en-us/dotnet/api/system.web.sessionstate.httpsessionstate.sessionid
Request Verification Token  __RequestVerificationToken  Anti-forgery token to prevent CSRF attacks. It guarantees that a POST request is from the intended Form.  https://docs.microsoft.com/en-us/aspnet/web-api/overview/security/preventing-cross-site-request-forgery-csrf-attacks  
Cookie Consent  cookieconsent_status  Flag to say whether the user has accepted the Cookie Policy.   
Google Analytics 4 _gid Google Analytics cookies Used to distinguish users. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=el 
Google Analytics 4 _ga Google Analytics cookies Used to distinguish users. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=el 
Google Analytics 4 gat_gtag Google Analytics cookies to track users as they navigate the website and help improve the website's usability https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=el 
BIG-IP ASM  F5 load balancer TS_ A load balancer is a device that acts as a reverse proxy and distributes network or application traffic across a number of servers, increasing capacity and reliability of applications https://support.f5.com/csp/article/K54501322
 

Instructions for Operations on the various browsers.

Apart from the strictly necessary cookies, which are necessary for the proper and efficient operation of the Website, the remaining categories need your consent before they can be used. These categories are not preselected and you can freely choose any category you wish, at any level of cookies analysis you wish.
If you use a different browser, follow the instructions from its provider:

Chrome

     1.    Select the menu on the upper right-hand corner of the browser tool bar
     2.    Select Settings
     3.    Select the link Show advanced settings
     4.    In the section Privacy select Content settings
     5.    In the section Cookie change the following settings based on the action required for operation of the cookies:
Allow sites to save and read cookie data
     6.    Keep local data only until you quit your browser
     7.    Prevent sites from setting any data
     8.    Block third party cookies and site data
     9.    Manage exceptions for some Internet sites
     10.    All cookies and site data

For more information visit the relevant Google page

Mozilla Firefox

     1.    Click on the menu in the upper right corner of the browser tool bar
     2.    Select Options
     3.    Select the Privacy section
     4.    In the section Tracking, select the appropriate button if you want to communicate to sites your wish not to be tracked
     5.    In the section History, select from the drop-down menu Use Custom Settings change the following settings depending on the action desired for cookie operation:
Accept cookies from websites (select the appropriate button)
     6.    Accept third party cookies (select from the drop-down menu one of the following Options: always, from most visited or never)
     7.    Store them for a set period of time (select from the drop-down menu one of the following Options: until they expire, when Firefox is closed or ask every time)
     8.    Again, in the History section, select Show cookies if you wish to clear the cookies present on your computer.

For more information visit the relevant Mozilla page

Internet Explorer

     1.    Click the Tools button
     2.    Select Internet Options
     3.    Select Privacy
     4.    In the scrolling menu, select one of the following options change the following settings according to what you want to do to handle the cookies:
Block all cookies
     5.    High
     6.    Medium High
     7.    Medium
     8.    Low
     9.    Accept all the cookies
     10.    Select specific sites that you will accept cookie from: click “Sites” and in the “Address of Website” box, type a website address then click “Block” or “Allow”

For more information visit the relevant Microsoft page

Safari

     1.    Open Safari
     2.    Click on Safari
     3.    Select Preferences and then click on Privacy
     4.    In the “Block Cookies” section choose the way Safari should handle cookies.
     5.    Click on Details to see which websites have stored their cookies For more information visit the relevant Apple page

Opera

     1.    Start Opera
     2.    Select “Settings” in the main menu in the top left-hand corner of the screen
     3.    Select “Privacy & Security”
     4.    In the section “Cookies”, select one of the following options: Allow local storage
     5.    Keep local data only until I quit my browser
     6.    Do not permit sites to save any data
     7.    Block third party cookies and site data
     8.    By selecting the button “All cookies and site data” you can remove the cookies present on your computer.

For more information visit the relevant Opera page

The Cookies Policy is complemented by the Personal Data Notice for Website visitors.


Last update: 14/01/2022